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Frequently Asked Questions

Find answers to common questions about our website rental service

General Questions

What is a website rental service?
Think of it like renting vs buying a house. Instead of paying huge costs upfront for your website to be designed and built, we build you a professional website for free. You simply pay an affordable monthly fee that includes everything - your website, business emails, hosting, and ongoing support. No setup fees, no extra charges. Imagine paying as little as £60.00 today, then get your website and emails like name@yourcompanyname.co.uk setup right away.
How is this different from traditional web development?
Traditional web development requires large upfront payments for design and development and ongoing hosting. With our rental model, you pay nothing for the website creation - just a fixed monthly fee that includes hosting, maintenance, and support.
Can I cancel my subscription at any time?
Yes, our service is completely flexible with no long-term commitments. You can cancel your subscription at any time without any penalties.

Technical Questions

What happens to my emails if I cancel the service?
We recommend backing up your emails before cancellation. We'll provide a grace period to help you transition your email services to another provider if needed.
Can I use my existing domain name?
Yes, you can either use your existing domain name or we can provide you with a new .co.uk domain at no extra cost.
How secure is the hosting?
We provide enterprise-grade security with SSL certificates, daily backups, and continuous monitoring to keep your website safe and secure.

Package & Pricing

What's included in the monthly fee?
Your monthly subscription includes website hosting, business email accounts, SSL security, regular backups, technical support, and ongoing maintenance and updates.
Are there any hidden costs?
No hidden costs. Your monthly subscription covers everything - hosting, maintenance, support, and updates. We even include your domain name registration.
Can I upgrade my package later?
Yes, you can upgrade to a higher package at any time as your business grows and needs more features or capabilities.

Support Questions

How do I get support if I need help?
We provide technical support via email and WhatsApp. Our support team is available to help you with any questions or issues you might have.
How long does it take to create my website?
Once we have your content and requirements, we typically have your website ready within 2-3 business days. Email accounts can be set up immediately.
Can I make changes to my website after it's live?
Yes, we handle content updates and changes as part of your subscription. Simply let us know what changes you need, and we'll take care of them for you.